Back to workCase Study · 2025

Honor Pet

A custom booking platform and CRM for a multi-location service business. Scoped to make day-to-day operations simple while giving leadership a real view of the whole network.

ClientHonor Pet
SectorServices · Multi-location
EngagementBooking Platform · Custom CRM
[ The approach ]

How we built it.

Per-location scheduling rules, intake forms tuned to each service line, and a CRM modeled around the customer lifecycle from first call to follow-up.

[ Outcomes ]

Results that moved the business.

8
Locations on one system
40%
Faster booking handoff
24/7
Self-serve scheduling
[ What we built ]

Capabilities on this project.

The disciplines we brought to the engagement.

  • DisciplineCustom booking flow
  • DisciplineMulti-location architecture
  • DisciplineCustom CRM
  • DisciplineEditorial content system
  • DisciplinePayments integration
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