Back to workCase Study · 2026

My Energy Doctors

My Energy Doctors was managing leads in a spreadsheet, dispatching crews by text message, and reconciling jobs across three disconnected tools. We engineered the full stack from scratch — a custom CRM, a real-time operations dashboard, and an API layer wiring the whole business together.

ClientMy Energy Doctors
SectorField Services · Multi-region
EngagementGreenfield Platform · Ongoing
[ The approach ]

How we built it.

We built the entire stack from scratch — a TypeScript / Node backend on Postgres, a React front-end for the operations dashboard and CRM, and a typed API layer shared cleanly across both.

The custom CRM was modeled around the actual sales motion. The operations dashboard pulled live data from every source into one view. The integration layer tied it all together.

[ Outcomes ]

Results that moved the business.

6→1
Tools consolidated into one platform
52%
Reduction in time-to-quote
2.1x
Lead-to-close conversion
4
Regions on one codebase
[ What we built ]

Capabilities on this project.

The disciplines we brought to the engagement.

  • DisciplineCustom CRM platform
  • DisciplineOperations dashboard
  • DisciplineReal-time data layer
  • DisciplineQuickBooks integration
  • DisciplineSMS & email pipeline
  • DisciplineMulti-region rollout
[ In their words ]
We didn't want another off-the-shelf CRM we'd have to bend the business around. OSC built us the platform we'd been trying to describe for years — and it scaled with us into every new region.
Operations Director, My Energy Doctors
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